RomVision No Surprises Program (part of RomVision Attendance Programs) guarantees the accommodation quality in our apartments.
Romvision guarantees the accommodation quality in our apartments.
For any kind of problem you may face in Romvision apartments and is not solved in 60 minutes by our staff you beneficiate the following discounts for the night
- 75% » lack of the cleaning service presence in the days agreed (every three days)
- 50% » lack of electricity
- 25% » lack of heating » lack of hot water(in the bathroom)
- 15 % » lack of cable television » lack of kitchen utensils: spoons, forks, plates, glasses » lack of bathroom facilities: toilet paper, soap, shampoo, towels » malfunction of internet connection
Program conditions: - You beneficiate the discount only in case the problem is fixed in more than 60 minutes. - We decided for 60 minutes considering that just to cover the distance between apartments we need up to 45 minutes. - The discounts are cumulated, but in case you will have more than 100%, the night is considered free of charge. - For receiving these discounts you have to report the problem immediately. Any kind of complains after the event will not be taken into consideration. - The accommodation bill is paid at the check-in. The discounts cumulated during your stay are refunded on the check-out. - "No Surprises Program" is available in all our apartments. - No other discounts will be applied for other events than those mentioned before.
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