For any kind of problem you may face in Romvision apartments and is not solved in 60 minutes by our staff you beneficiate the following discounts for the night

• lack of the cleaning service presence in the days agreed (every three days)

• lack of electricity

• lack of heating
• lack of hot water(in the bathroom)

• lack of cable television
• lack of kitchen utensils: spoons, forks, plates, glasses
• lack of bathroom facilities: toilet paper, soap, shampoo, towels
• malfunction of internet connection

• You beneficiate the discount only in case the problem is fixed in more than 60 minutes.
• We decided for 60 minutes considering that just to cover the distance between apartments we need up to 45 minutes.
• For receiving these discounts you have to report the problem immediately. Any kind of complains after the event will not be taken into consideration.
• The accommodation bill is paid at the check-in. The discounts cumulated during your stay are refunded on the check-out.
• "No Surprises Program" is available in all our apartments.
• No other discounts will be applied for other events than those mentioned before.
• The discounts are cumulated, but in case you will have more than 100%, the night is considered free of charge.